FAQ

We have written answers to frequently asked questions and divided them into categories for your convenience

How is the communication between a customer and a performer on the platform?

Before a customer selects a service provider for their order, the customer and the service provider discuss the details of the order, deadlines, and budget in a chat on the platform. You can start the correspondence once the specialist responds to your order. You can send photos, videos, and files in the chat. You will receive notifications about new messages in the Notifications in your account. You can change notification settings in the Settings. You can read more about notifications here - "Notifications"

All the history of communication in the chat room is saved, including those service providers that you have not chosen for cooperation. You can access the history of correspondence in your account.

Need help?

If you have difficulties with registration or other questions about using the platform – call us, will help you figure it out

+420 296 249 225