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Frequently asked questions

We have prepared answers to frequently asked questions and organized them into categories for your convenience.

Select the desired category or use the search

Support service
General questions
Work with the platform Support service Registration and login Notifications Reviews
Security
General security issues Legal support
For service providers
Profile of a service provider Orders Rating of a service provider
For the customer
Questions about orders Reviews on a service provider Collaboration safety
Social program
For volunteers For people with disabilities

How do I contact support?

The WeCan support team can help resolve any questions about the platform. You can write to us via the built-in chat by clicking on the blue chat icon in the bottom right corner of the screen or by emailing [email protected] .

For quick contact with the operator

+420 234 149 141

Any questions?

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