We have prepared answers to frequently asked questions and organized them into categories for your convenience.
The platform connects service providers and clients by automatically matching them based on data gathered from the registration form and order form.
The client selects the necessary service categories and fills out the provided order form. The system sends this order with all the details to the specialists' email and personal account on the platform. The specialist responds by making an offer regarding prices and deadlines. The client can view the specialist's cv, rating, reviews, work examples, and any personal information the specialist has chosen to share.
The client receives up to six candidates for each order and can communicate with each of them via chat on the platform. Exchanging contact information in chat is prohibited and will become available only after selecting a service provider for the order.
Payment for the order is made outside the platform, directly between the provider and the client.
After completing the work, both parties need to "Close order" in their personal accounts and leave ratings and reviews for each other.
Additionally, all service providers are listed on the "All Providers" page, where clients can review their profiles and make individual orders, which will only be offered to the chosen provider, following the same process for order fulfillment.
On the platform, there are some categories of services for which specialists' contact details are immediately available, allowing the client to contact them without the platform's involvement.
Please provide additional information.
Switch to the customer profile