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Frequently asked questions

We have prepared answers to frequently asked questions and organized them into categories for your convenience.

Select the desired category or use the search

Reviews
General questions
Work with the platform Support service Registration and login Notifications Reviews
Security
General security issues Legal support
For service providers
Profile of a service provider Orders Rating of a service provider
For the customer
Questions about orders Reviews on a service provider Collaboration safety
Social program
For volunteers For people with disabilities

How do you verify the authenticity of reviews?

Both the service provider and the client can leave a review for each other only after the order is completed from their personal account.

All reviews below 4 stars are verified by our support service. We will investigate the situation and leave our comment next to the negative review. The client cannot change their review of the service provider on their own, even if the dispute has been resolved.

For quick contact with the operator

+420 234 149 141

Any questions?

How should I correctly specify the time for service providers? Is your platform really free?