Frequently asked questions

We have prepared answers to frequently asked questions and organized them into categories for your convenience.

How does the platform work?

The platform connects service providers and clients by automatically matching them based on data gathered from the registration form and order form.

The client selects the necessary service categories and fills out the provided order form. The system sends this order with all the details to the specialists' email and personal account on the platform. Specialists respond by making an offer regarding prices and deadlines. The client can view their CVs, rating, reviews, work examples, and any personal information the specialists have chosen to share.

The client receives up to six candidates for each order. The specialist’s contact details become available after a specific provider is selected to fulfill the order.

Payment for the order is made outside the platform, directly between the provider and the client.

After completing the work, both parties need to close order in their personal accounts and leave ratings and reviews for each other.

All specialists across categories are also listed on the "For Customers" page. In the "How to get the specialists contact details?" section, users can switch between two lists: 

— Categories for Orders — a list of categories where customers can view specialist profiles and create an individual order, which will be offered exclusively to the selected specialist, following the same further steps for completing the order;
— Categories with specialists contacts — a list of categories where contact details are immediately available, allowing the customer to reach out to the specialist directly without platform involvement.

For quick contact with the operator

+420 234 149 141