WeCan is doing everything possible to limit scammers' access to the platform. However, scammers are often one step ahead and can bypass precautions. Since WeCan is not a third party to the transaction and is not responsible for the results or payment for the work, we strongly recommend that customers pay attention to the following points to recognize scams and avoid losing money.
Before Choosing a Specialist
Carefully review the specialist's profile. Read reviews, examine examples of their work, and check whether the specialist has verified their profile. If you receive an offer from a contractor with an empty profile, it’s best to refrain from collaborating with such a user.
After Choosing a Specialist
When meeting with the contractor, ask for government-issued identification and compare it with the information on their WeCan profile. We also recommend requesting originals of any diplomas, certificates, or other qualification documents listed in their profile. If you choose a specialist who hasn’t uploaded verification documents to their profile, be sure to request the originals before starting any work.
Payment for Services
Do not pay for the specialist’s work without first documenting the service agreement. Use the contract templates that WeCan lawyers have prepared for you. Payment between the client and the contractor must be made in cash or by card. Never follow links to third-party payment services or provide your bank details (such as card number, name, expiration date, or CVC code). Most scams involve requests for payment for materials or work advances, so it’s especially important to have proper service documentation in place.
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