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Frequently asked questions

We have prepared answers to frequently asked questions and organized them into categories for your convenience.

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Rating of a service provider
General questions
Work with the platform Support service Registration and login Notifications Reviews
Security
General security issues Legal support
For service providers
Profile of a service provider Orders Rating of a service provider
For the customer
Questions about orders Reviews on a service provider Collaboration safety
Social program
For volunteers For people with disabilities

How is a profile rating calculated?

The profile rating is calculated as the arithmetic average of all reviews, which consist of three criteria: quality of work, politeness, and punctuality.

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