Log in Sign up

Frequently asked questions

We have prepared answers to frequently asked questions and organized them into categories for your convenience.

Select the desired category or use the search

Rating of a service provider
General questions
Work with the platform Support service Registration and login Notifications Reviews
Security
General security issues Legal support
For service providers
Profile of a service provider Orders Rating of a service provider
For the customer
Questions about orders Reviews on a service provider Collaboration safety
Social program
For volunteers For people with disabilities

How can I dispute a negative review?

Contact WeCan support so we can look into the situation and leave a comment next to the client's negative review. If we determine that the client's review was unfair, we will not count it towards your overall profile rating.

The client cannot independently change their review, even if you have resolved the issue.

For quick contact with the operator

+420 234 149 141

Any questions?

How should I correctly specify the time for service providers? Is your platform really free?