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Frequently asked questions

We have prepared answers to frequently asked questions and organized them into categories for your convenience.

Select the desired category or use the search

Orders
General questions
Work with the platform Support service Registration and login Notifications Reviews
Security
General security issues Legal support
For service providers
Profile of a service provider Orders Rating of a service provider
For the customer
Questions about orders Reviews on a service provider Collaboration safety
Social program
For volunteers For people with disabilities

What should I do if I cannot complete an order?

Notify the client in advance and cancel the order in your personal account by clicking the "Decline client" button.

For quick contact with the operator

+420 234 149 141

Any questions?

How do I cancel an order?
More questions