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Frequently asked questions

We have prepared answers to frequently asked questions and organized them into categories for your convenience.

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Profile of a service provider
General questions
Work with the platform Support service Registration and login Notifications Reviews
Security
General security issues Legal support
For service providers
Profile of a service provider Orders Rating of a service provider
For the customer
Questions about orders Reviews on a service provider Collaboration safety
Social program
For volunteers For people with disabilities

Why could I be blocked?

Consistently poor reviews and low ratings, suspicions of fraud, attempts to exchange personal information in chat with the client. You can read how to dispute a negative review here.

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+420 234 149 141

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