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Frequently asked questions

We have prepared answers to frequently asked questions and organized them into categories for your convenience.

Select the desired category or use the search

Registration and login
General questions
Work with the platform Support service Registration and login Notifications Reviews
Security
General security issues Legal support
For service providers
Profile of a service provider Orders Rating of a service provider
For the customer
Questions about orders Reviews on a service provider Collaboration safety
Social program
For volunteers For people with disabilities

I forgot my password. What should I do?

Try to reset your password. If you are unable to do so for any reason, contact WeCan support. You can write to us via the built-in chat by clicking on the blue chat icon in the bottom right corner of the screen.

For quick contact with the operator

+420 234 149 141

Any questions?

How should I correctly specify the time for service providers? Is your platform really free?