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Frequently asked questions

We have prepared answers to frequently asked questions and organized them into categories for your convenience.

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Registration and login
General questions
Work with the platform Support service Registration and login Notifications Reviews
Security
General security issues Legal support
For service providers
Profile of a service provider Orders Rating of a service provider
For the customer
Questions about orders Reviews on a service provider Collaboration safety
Social program
For volunteers For people with disabilities

I forgot my password. What should I do?

Try to reset your password. If you are unable to do so for any reason, contact WeCan support. You can write to us via the built-in chat by clicking on the blue chat icon in the bottom right corner of the screen.

For quick contact with the operator

+420 234 149 141

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