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Frequently asked questions

We have prepared answers to frequently asked questions and organized them into categories for your convenience.

Select the desired category or use the search

Questions about orders
General questions
Work with the platform Support service Registration and login Notifications Reviews
Security
General security issues Legal support
For service providers
Profile of a service provider Orders Rating of a service provider
For the customer
Questions about orders Reviews on a service provider Collaboration safety
Social program
For volunteers For people with disabilities

How do I create a list of favorite service providers?

You can click the "Add to favorites" button next to the provider you like, and you can return to them at any time in your personal account under the “Favorite service providers” section.

For quick contact with the operator

+420 234 149 141

Any questions?

How do I cancel an order?
More questions