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Frequently asked questions

We have prepared answers to frequently asked questions and organized them into categories for your convenience.

Select the desired category or use the search

Profile of a service provider
General questions
Work with the platform Support service Registration and login Notifications Reviews
Security
General security issues Legal support
For service providers
Profile of a service provider Orders Rating of a service provider
For the customer
Questions about orders Reviews on a service provider Collaboration safety
Social program
For volunteers For people with disabilities

How does the provider's "status" work?

A provider can set their status to "Available" if they are ready for new orders, or "Busy" if they cannot accept new orders at the moment.

For quick contact with the operator

+420 234 149 141

Any questions?

How should I correctly specify the time for service providers? Is your platform really free?