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Frequently asked questions

We have prepared answers to frequently asked questions and organized them into categories for your convenience.

Select the desired category or use the search

Profile of a service provider
General questions
Work with the platform Support service Registration and login Notifications Reviews
Security
General security issues Legal support
For service providers
Profile of a service provider Orders Rating of a service provider
For the customer
Questions about orders Reviews on a service provider Collaboration safety
Social program
For volunteers For people with disabilities

How do I change my primary email or phone number?

You can change your phone number in your personal account settings. To do this, go to the "Personal Information" section. In the personal information, click the "Edit" button and change your phone number. If you want to change your primary email, you will need to go through the validation check again.

For quick contact with the operator

+420 234 149 141

Any questions?

How should I correctly specify the time for service providers? Is your platform really free?